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The Loop — how Clever runs a trade business overnight
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The Loop
- 01Reception: voice agent answers every call, 24/7.
- 02Qualify: ticket exists before the caller hangs up.
- 03Dispatch: card to a tech on WhatsApp: <zip> <JOB> K?
- 04Follow-up: reminders and "job closed?" check-ins.
- 05Close: close sweep at 18:00, payout math.
- 06Money report: printed at 07:00, the owner decides.
The Stack This Runs On (One Server)
- 01Hetzner box, Ubuntu, systemd. Five services: WhatsApp bridge, gateway, dispatch rail, the model, a watchdog.
- 02Eight timers on systemd: reminders, call-context refresh, self-repair, daily report, lead audit, content, money report, weekly tech payouts.
- 03Supabase for tickets, runs and the ledger. ElevenLabs for the voice agent. WhatsApp for the dispatch rail.
- 04Claude Code over MCP does the thinking. It reads two plain files on every run.
The Two Plain Files
- 01NORTH_STAR.md — what the company is for, in one page. The CEO reads it before every decision.
- 02CAPABILITY_MAP.md — every tool the CEO is allowed to use, and the locks it must respect.
The One Rule
- 01The AI moves the information. The owner keeps the final yes on money, brand and anything irreversible.
Clever, the AI CEO that runs local-service companies · @clevertheceo